Cloud Infrastructure

Monitor Fortis cloud platforms, disaster recovery, and infrastructure health

All Systems Operational

99.99%

Uptime (30 days)

All services healthy

3

Cloud Providers

AWS, IONOS, Private

12.5 TB

Data Managed

Across all hospitals

AES-256

Encryption

HIPAA Compliant

Amazon Web Services

Active
Services Used
EC2 RDS S3 Lambda CloudWatch EKS
Region
ap-south-1 (Mumbai)
Instances
24 Active
Storage
4.2 TB
DR Site
ap-southeast-1

IONOS Cloud

Active
Services Used
Compute Engine Block Storage Managed K8s Object Storage
Region
Frankfurt, DE
VMs
18 Active
Storage
3.1 TB
Status
Operational

Fortis Private Cloud

Active
Managed By
HCL Infosystems CTERA Cloud
Locations
2 Data Centers
Servers
45 Physical
Storage
5.2 TB
Purpose
HIS/EHR

Fortis Operating System (FOS)

Unified platform connecting all Fortis hospitals with centralized patient data management, clinical workflows, and operational processes hosted on private cloud infrastructure.

Unified Patient Records
Cross-Hospital Access
Real-time Sync
5 Hospitals Connected 2,256 Beds Managed 850+ Daily Users

TrakCare HIS

by InterSystems
Connected

Centralized Hospital Information System managing patient data across all Fortis hospitals with unified workflows.

Modules Active
12
Daily Transactions
45,000+
ADT OPD IPD Billing Pharmacy Lab

Sanitas HMIS™

Asset Register
Connected

Comprehensive asset lifecycle management including procurement, depreciation tracking, and integration with accounting systems.

Assets Tracked
2,450+
Categories
48
Procurement Depreciation Inventory AMC Disposal

Simplertechnologies ERP

Operational Systems
Connected

Enterprise Resource Planning for billing, revenue cycle management, inventory, pharmacy, and HR operations.

Modules
8
Users
1,200+
Uptime
99.9%
Finance HR Inventory Procurement

MyFortis App

Telemedicine Platform
Live

Patient-facing mobile app for remote consultations, e-prescriptions, appointment booking, and health record access.

Downloads
500K+
Monthly Users
125K
Consultations
8K/month
Android iOS Web Portal

Disaster Recovery & Business Continuity

RPO
< 1 Hour
Recovery Point Objective
RTO
< 4 Hours
Recovery Time Objective
Replication
Real-time
Cross-region sync
DR Drills
Quarterly
Last: Jan 2025

Ameyo IVR Call Center

Integrated call center solution for patient inquiries, appointment scheduling, and emergency response coordination.

Daily Calls
3,500+
Avg Wait Time
< 30s
Resolution
92%

Microsoft 365 Collaboration

Enterprise collaboration suite for staff communication, document management, and team coordination across all facilities.

Active Users
4,200+
Teams Channels
180+
Storage
2.5 TB