Solution Overview

Asset Intelligence Platform for Fortis Healthcare Group

F

Fortis Asset Intelligence Platform

Clinical Excellence | Distinctive Patient Care

An AI-powered solution designed for India's leading integrated healthcare delivery service provider. Fortis Healthcare operates 33 healthcare facilities across 11 states, delivering tertiary and quaternary care in cardiology, oncology, orthopedics, neurosciences, and organ transplants.

33
Healthcare Facilities
5,700+
Operational Beds
400+
Diagnostic Labs
11
States Coverage
#34
World Smart Hospital
NABH Accredited JCI Certified NABL Labs 1,080+ Robotic Surgeries (2023)
Leadership
Dr. Ashutosh Raghuvanshi
MD & CEO
Mr. Leo Puri
Chairman
Vision
"Globally respected healthcare organisation known for Clinical Excellence"

Experience the Platform

This demonstration showcases AI-powered asset intelligence designed for Fortis Healthcare's 33 hospitals. Click on "Live Platform Demo" tab or use quick access below.

AI/ML
Predictive
Voice
Hindi/English
Blockchain
Audit Trail
Digital Twin
3D View

Centers of Excellence & 2024 Milestones

Cardiac Sciences
  • TAVR & EP Mapping
  • Heart Transplants (100+ Mumbai)
  • ECMO & LVAD Support
  • Biplane Cath Labs
Robotic Surgery
  • Da Vinci Xi Systems
  • 1,080 surgeries (2023)
  • Multi-specialty: Ortho, Uro, Onco
  • Bannerghatta CoE
Neurosciences
  • Gamma Knife (100+ surgeries)
  • MR Linac (North India 1st)
  • Dr. Rana Patir - Chairman
  • Advanced Neuro ICU
Oncosciences
  • CyberKnife & TrueBeam LINAC
  • PET-CT & Gamma Camera
  • BMT - Dr. Rahul Bhargava
  • Mulund Onco Wing (New)

Current Challenges

Maintenance Process Delays

Limited visibility into maintenance schedules, vendor delays, and parts availability leading to extended equipment downtime.

Sub-optimal Asset Utilization

High-value bio-medical devices like PET CT, MRI, and Da Vinci robots not achieving target utilization rates.

Disparate Systems

Data siloed across HIS, EHR, Sanitas HMIS, IoT platforms, and multiple vendor systems hindering unified insights.

Cross-Hospital Visibility

No unified view across Fortis hospitals for benchmarking, resource sharing, or best practice adoption.

Business Objectives

1
Enhanced Maintenance Visibility

Real-time tracking of maintenance schedules, delays, vendor SLAs, and proactive alerting for process bottlenecks.

2
Optimized Asset Utilization

Data-driven scheduling and capacity optimization for bio-medical equipment to maximize ROI and patient throughput.

3
Unified Intelligence Layer

Single pane of glass integrating data from Sanitas HMIS, IoT sensors, HIS/EHR, and operational systems.

4
Scalable Multi-Hospital Deployment

Start with bio-medical devices, extend to all asset categories across all Fortis hospitals with benchmarking capabilities.

Expected Business Impact

25-30%
Improvement in Asset Utilization
40%
Reduction in Maintenance Delays
15-20%
Reduction in Maintenance Costs
20%
Increase in Patient Throughput

High-Level Solution Design

Data Integration Layer
  • Sanitas HMIS Integration
  • IoT Device Connectivity
  • HIS/EHR Data Feeds
  • HL7 FHIR Compliance
Intelligence Engine
  • Predictive Analytics
  • Anomaly Detection
  • Utilization Forecasting
  • Maintenance Optimization
GenAI & Agentic AI
  • Natural Language Queries
  • Autonomous Agents
  • Report Generation
  • Decision Support
Unified Dashboard
  • Real-time Monitoring
  • Cross-Hospital Views
  • Executive Dashboards
  • Mobile Access
Solution Flow
Data Sources
Sanitas, IoT, HIS
Integration Hub
APIs, MQTT, Kafka
AI/ML Engine
Azure OpenAI, ML
Actionable Insights
Dashboards, Alerts

Maintenance Intelligence

Predictive Maintenance Scheduling
AI-driven maintenance predictions based on usage patterns and historical data
Delay Detection & Alerting
Real-time monitoring of SLAs with automatic escalation workflows
Vendor Performance Tracking
SLA compliance monitoring and vendor scorecards
Parts Inventory Optimization
Predictive parts ordering based on failure patterns

Utilization Optimization

Real-time Utilization Tracking
Live monitoring of asset usage across all facilities
Smart Scheduling Recommendations
AI-powered slot optimization for maximum throughput
Cross-Hospital Benchmarking
Compare performance across Fortis network for best practices
Demand Forecasting
Predict equipment demand for capacity planning

Generative AI & Agentic AI Value Proposition

Our solution leverages cutting-edge Generative AI and Agentic AI capabilities to transform asset management from reactive monitoring to proactive, autonomous optimization. The AI agents continuously learn, adapt, and take intelligent actions to maximize asset performance and minimize downtime.

Generative AI Capabilities

Natural Language Queries

Ask questions in plain English: "Show me all MRI machines with utilization below 60% this month" or "Why was the PET CT maintenance delayed last week?"

Automated Report Generation

Generate executive summaries, maintenance reports, and utilization analyses automatically with context-aware insights and recommendations.

Intelligent Recommendations

AI-generated suggestions for optimizing schedules, reallocating resources, and addressing potential issues before they impact operations.

Agentic AI Capabilities

Autonomous Monitoring Agents

AI agents continuously monitor asset health, utilization patterns, and maintenance schedules 24/7, taking proactive actions without human intervention.

Self-Healing Workflows

Agents can automatically reschedule maintenance, notify stakeholders, escalate issues, and coordinate with vendor systems to resolve problems autonomously.

Continuous Learning & Optimization

Agents learn from historical data, outcomes, and feedback to continuously improve predictions and recommendations over time.

AI-Powered Use Cases

Failure Prediction

Predict equipment failures 2-4 weeks in advance using IoT sensor data, usage patterns, and historical failure data.

Smart Scheduling

Automatically optimize equipment schedules to maximize utilization while minimizing patient wait times.

Conversational Analytics

Query asset data using natural language and receive instant, contextualized responses with visualizations.

Auto-Documentation

Automatically generate maintenance logs, compliance reports, and executive summaries from system data.

Resource Reallocation

AI agents suggest and execute cross-hospital resource sharing when utilization imbalances are detected.

Compliance Monitoring

Continuous monitoring of regulatory compliance with automated alerts for expiring certifications.

Technical Architecture

Presentation Layer
Web Dashboard Mobile App AI Chatbot Executive Reports Alert Notifications
Application Layer
Core Services
Asset Management Maintenance Utilization
AI Services
Azure OpenAI ML Models Agents
Analytics
Dashboards Reporting Benchmarking
Integration Layer
HL7 FHIR R4 MQTT (IoT) Confluent Kafka REST APIs WebSockets
Data Layer
Data Sources
Sanitas HMIS Trakcare HIS IoT Sensors EHR/PACS
Data Storage
Azure SQL Cosmos DB Data Lake Redis Cache

Technology Stack

Cloud Platform Azure / AWS (Fortis Cloud)
AI/ML Azure OpenAI, TensorFlow, PyTorch
Backend Python Flask, FastAPI
Frontend Bootstrap 5, Chart.js, WebSockets
Streaming MQTT, Confluent Kafka
Interoperability HL7 FHIR R4, REST APIs
Security AES-256, OAuth 2.0, NABH/JCI Compliant

Security & Compliance

NABH Accredited
National healthcare quality standards
JCI Certified
International healthcare excellence
DPDP Act 2023 Compliant
Digital Personal Data Protection
AES-256 & ISO 27001
Enterprise security & encryption
Data Localization
AWS Mumbai / Indian servers

Fortis Technology Landscape (2025)

Current technology infrastructure at Fortis Hospitals that the Asset Intelligence Platform will integrate with:

Technology Area Key Tools / Platforms Integration Approach
Hospital Information System Trakcare by InterSystems, Fortis Operating System (FOS) HL7 FHIR APIs
Electronic Health Records Integrated EHR modules, PACS for imaging HL7 FHIR APIs
Cloud Infrastructure Private Cloud, IONOS Cloud, AWS Native Cloud
AI & Machine Learning AI/ML integrated with HIS, TensorFlow, PyTorch Model Integration
IoT & Patient Monitoring IoT-enabled smart devices, Stasis Platform MQTT Streaming
Asset Management Sanitas HMIS Asset Register Primary Source
ERP & Operations Simplertechnologies ERP, Ameyo IVR REST APIs
Advanced Medical Equipment PET-CT, Da Vinci Xi Robots, Cath Labs (Biplane), CyberKnife, TrueBeam LINAC, ECMO, LVAD IoT Telemetry
Cardiac Sciences TAVR, EP Mapping, Heart-Lung Machines, 100+ Heart Transplants (Mumbai) Critical Care
Diagnostics Network Agilus Diagnostics (404 Labs), Roche cobas, Abbott Systems REST APIs

IoT & Patient Monitoring Ecosystem

Fortis Hospitals' IoT ecosystem involves advanced real-time monitoring devices integrated via secure Wi-Fi and cloud infrastructure. The system captures vital signs including heart rate, blood oxygen, respiratory rate, blood pressure, temperature, and ECG data, transmitting wirelessly to centralized servers for real-time access.

Key Capabilities
  • Real-time vital signs monitoring
  • Automated alerts for abnormal readings
  • Color-coded visualization interfaces
  • Remote patient monitoring beyond ICUs
  • Embedded AI for anomaly detection
Integration Points
  • Stasis cloud-connected monitoring
  • MQTT protocol for device data
  • MyFortis app integration
  • Encrypted data transmission (TLS 1.3)
  • NABH/DPDP Act compliant storage
Real-time Vitals
HR
Heart Rate
SpO2
Oxygen
BP
Blood Pressure
ECG
Cardiac

Key System Integrations

Sanitas HMIS

Primary asset register with lifecycle, procurement, and depreciation data

Trakcare HIS

Patient workflows, scheduling, and procedure data for utilization analysis

IoT Platform

Real-time device telemetry for operational status and health monitoring

Vendor Systems

OEM integration for maintenance scheduling and parts management

Multi-HIS Integration Architecture

The Fortis Asset Intelligence Platform integrates data from multiple Hospital Information Systems (HIS), IoT platforms, and operational systems across 33 healthcare facilities. This unified data layer enables real-time visibility, AI-powered analytics, and seamless cross-hospital asset management.

7
Source Systems
33
Hospitals
1
Unified View

Data Integration Flow

Sanitas HMIS
Asset Master
REST API
Trakcare HIS
Patient Flow
HL7 FHIR
IoT Gateway
Device Telemetry
MQTT
EHR/PACS
Clinical Data
DICOM/HL7
OEM/Vendors
Maintenance
REST API
ERP System
Finance/HR
REST API
Agilus Labs
Diagnostics
LIS API
Data Extraction & Transformation
Integration Hub
Apache Kafka | Azure Data Factory | ETL Pipeline
Data Validation Transformation Deduplication
Unified Data Model
F
Fortis Asset Intelligence Platform
Unified Intelligence Layer
Dashboard
Assets
Maintenance
Utilization
AI Copilot
IoT Live

Key Entities & Attributes

Core data entities required from each source system to power the Asset Intelligence Platform:

Entity Source System Key Attributes Platform Usage
Asset Master
Sanitas HMIS asset_id, asset_name, category, manufacturer, model, serial_number, purchase_date, purchase_cost, warranty_expiry, location, department, hospital_id Asset Registry, Lifecycle Management, Depreciation
Maintenance Records
Sanitas HMIS OEM maintenance_id, asset_id, maintenance_type, scheduled_date, actual_start, actual_end, status, vendor, technician, cost, delay_hours Maintenance Tracking, SLA Monitoring, Delay Analysis
Utilization Logs
Trakcare HIS IoT asset_id, log_date, hours_available, hours_used, procedures_count, downtime_hours, utilization_percent Utilization Analytics, Capacity Planning, ROI
IoT Telemetry
IoT Gateway device_id, asset_id, timestamp, temperature, power_consumption, vibration_level, operating_hours, status_code, error_codes Real-time Monitoring, Predictive AI, Anomaly Detection
Hospital/Facility
Trakcare HIS ERP hospital_id, name, location, code, beds, departments, accreditations Multi-hospital View, Benchmarking, Compliance
Financial Data
ERP Sanitas asset_id, fiscal_year, opening_value, depreciation_rate, current_value, maintenance_budget, actual_spend Depreciation, TCO, Budget Tracking, ROI
Vendor/Technician
OEM/Vendors ERP vendor_id, vendor_name, contract_type, sla_terms, response_time, technician_skills, rating Vendor Management, SLA Tracking, Performance

Integration Methods

HL7 FHIR R4 APIs

Healthcare interoperability standard for Trakcare HIS and EHR systems. Supports Patient, Device, Observation, and ServiceRequest resources.

MQTT Protocol

Lightweight messaging for real-time IoT device telemetry. Supports QoS levels, topic-based routing, and TLS encryption.

REST APIs

Standard REST endpoints for Sanitas HMIS, ERP, and vendor systems with OAuth 2.0 authentication and rate limiting.

Apache Kafka Streaming

Event-driven architecture for real-time data pipelines. Handles high-throughput data from multiple hospitals.

Data Governance

Master Data Management
Golden record creation with conflict resolution for assets across systems
Data Quality Rules
Validation, cleansing, and enrichment pipelines for incoming data
Entity Resolution
Cross-system asset matching using serial numbers, locations, and fuzzy matching
Change Data Capture
Real-time sync with source systems using CDC and event sourcing
Audit Trail & Lineage
Complete data lineage tracking from source to dashboard with blockchain audit

Multi-Hospital Data Unification Concept

How the platform resolves and unifies asset data from disparate systems across multiple hospitals:

The Challenge
  • Same asset has different IDs in each system
  • Sanitas stores procurement & depreciation
  • Trakcare tracks patient procedures
  • IoT captures real-time telemetry
  • No single source of truth
Entity Resolution
  • Match by serial number (primary key)
  • Fuzzy match on name + location + department
  • Cross-reference hospital codes
  • Create golden record with all attributes
  • Maintain source system mappings
Unified View
  • Single asset record across all hospitals
  • Combined utilization from HIS + IoT
  • Complete maintenance history
  • Real-time status from telemetry
  • Cross-hospital benchmarking enabled
Integration Benefits
Single Source of Truth
One unified asset record
Cross-Hospital Visibility
Compare similar assets
Real-time Sync
Always up-to-date
Data Lineage
Track data origins

Fortis Asset Intelligence Platform - Live Demo

Experience the full capabilities of our AI-powered asset management platform. Explore real-time analytics, predictive maintenance, IoT monitoring, and conversational AI features designed specifically for Fortis Healthcare.

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Active Assets
0%
Avg Utilization
0
AI Predictions
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IoT Devices

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